Terms and Conditions

BOOKING AGREEMENT

Licence to Occupy - Foyer Green Ltd

This Agreement is dated and arranged by Foyer Green Ltd (the “Agent”) and is made between you, the Guest, and the Host directly. 

This is a LICENCE TO OCCUPY, not an Assured Shorthold Tenancy (AST), for the Accommodation during the period set out below and the Guests have NOT been granted exclusive possession of the Property.

You should read this Agreement carefully and only sign this Agreement if you wish to be bound by the Agreement in its entirety.

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THE PARTIES. This Booking Agreement (“Agreement”) made on {{reservation_date}} between the following:

 

Guest: {{guest_name}} (“Guest”), and

 

Host: Host or Foyer Green Ltd

 

THE PREMISES. The Host agrees to licence the described property below to the Guest, and the Guest agrees to occupy from the Host:

 

Mailing Address: {{address}}

 

Hereinafter known as the “Premises.”

 

LICENCE TO OCCUPY TERM. The Guest shall be allowed to occupy the Premises starting {{checkin_date}} from {{checkin_time}} and ending {{checkout_date}} at {{checkout_time}} 

OCCUPANTS. The total number of individuals staying on the Premises during the Term shall be a total of {{number_of_guests}} guests.

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1. AGREEMENT

1.1 This Agreement sets out the terms on which Foyer Green Ltd (the "Host") provides you with managed services for your stay at the Property. By entering into the Agreement, you also agree to our Website Terms, available at Foyergreenstays.com. Your continued use of our services signifies your acceptance of the Agreement’s terms. Please read this Agreement carefully before accepting it.

1.2 If this Agreement is signed by an agent of the Guest, it is deemed to bind the Guest, who has expressly agreed to the terms in this Agreement.

1.3 In consideration of the monies paid by the Guest, the Host permits the Guest to stay in the Property subject to this Agreement’s terms.

1.4 The Guest agrees that Foyer Green Ltd may share relevant information with relevant parties regarding the Booking if necessary.

2. LICENCE

2.1 This licence allows the Guest to stay at the Property and access it through any common areas of the building from the Booking Start Date to the Booking End Date and for any agreed extension.

2.2 This permission is conditional upon prompt payment and appropriate behaviour from the Guest.

2.3 This licence may be revoked on 24 hours’ notice and does not create any legal interest in the Property, the building, or any associated premises.

2.4 This Agreement or any other agreement does not create a tenancy (including an Assured Shorthold Tenancy (AST) for the Property, and the Guest has no right to exclusive possession of the Property.

2.5 The Property is a home for the Host and may contain the Host’s personal possessions, which remain the property of the Host. Removal of these items may be treated as theft.

2.6 This licence is personal to the Guest and cannot be transferred to any other party, nor does it allow anyone else to stay at the Property.

3. GUEST ACCESS

3.1 To safeguard the Host’s interest in the Property, the Guest agrees to verify their identity by providing a valid photographic ID, full address, and contact details before their stay, along with credit card information for security deposit collection and return.

3.2 The Host may pass the Guest’s details to a third-party provider for ID verification and other checks.

3.3 Access to the Property cannot be granted until ID verification is satisfactorily completed, as determined by the Host.

4. SECURITY GUARANTEE AND DAMAGE

4.1 The Guest acknowledges that they are liable for all damage caused to the Property during their stay.

4.2 The Guest agrees to compensate the Host for any losses they might suffer due to damage to the Property, any of its fixtures or fittings, or due to any nuisance or annoyance caused to any occupier of a neighbouring premises, which occurs as a result of any failure by the Guest to report any required repair to the Host, Foyer Green Ltd promptly, or any failure to take reasonable action to minimise the effects of any issue and prevent the problem becoming more serious.

4.3 Foyer Green Ltd will hold a pre-authorisation on a Security Deposit of £200 two days before departure. The pre-authorisation will be released after 7 days from checkout subject to satisfactory check-out inspection.

4.4 The Guest acknowledges that these losses may be greater than the Security Deposit or Guarantee and agrees they will be liable for the full amount.

4.5 If the Guest does not report a required repair to the Host or Foyer Green Ltd, and it only becomes obvious after the Guest has left the Property, then the Host shall be entitled to assume that the damage has been caused by the Guest’s negligence or carelessness and charge the Guest accordingly.

5. GUEST OBLIGATIONS


5.1 All the obligations under this licence are those of the Guest or any other person the Guest allows to enter the Property, whether the Host or Foyer Green Ltd have been notified of that person’s attendance or not.

5.2 The Guest takes full responsibility for the behaviour of any person they have permitted to enter the Property.

5.3 No legal rights are granted to the Guest or any other party in respect of the Property, any building of which it forms part, or any other premises.

5.4 All obligations on the Guest in respect of the Property apply equally in relation to any building of which the Property forms part and in relation to any access, parking, or right of way associated with the Property

5.5 Guest obligations also apply to any building of which the Property forms part, including access, parking, and rights of way associated with the Property.

6. USE

6.1 The Guest agrees to use the Property for short stay purposes only and not to:

   a) damage, rearrange, or remove any personal belongings of the Host from the Property;  

   b) open or enter any locked areas or tamper with restricted areas, incurring a minimum fee of £100;  

   c) conduct business from the Property without prior consent;  

   d) use the Property for illegal or immoral activities;  

   e) possess or consume illegal drugs on the Property;  

   f) perform actions causing deterioration of the Property;  

   g) bring animals onto the Property unless expressly agreed;

   h) disclose the Property’s address or the Host’s identity publicly;  

   i) smoke or vape inside the Property.  

6.2 The Guest agrees to use the Property responsibly at all times.

7. FIXTURES AND FITTINGS

7.1 The Guest agrees to operate all appliances, fixtures, and fittings according to instructions and responsibly.

8. NOISE AND NUISANCE

8.1 The Guest agrees to maintain noise levels at a reasonable volume to avoid disturbing neighbours and other residents in the surrounding area.

8.2 Quiet hours are strictly enforced between 7:00 PM and 7:00 AM. During these hours, the Guest must ensure that noise is kept to a minimum, including but not limited to music, conversations, and the use of televisions or other audio devices.

8.3 The Guest agrees not to engage in activities that generate excessive noise or cause a nuisance to neighbouring properties at any time.

8.4 Any complaints of excessive noise or disturbances reported by neighbours or building management may result in a warning, and repeated or severe disturbances may lead to immediate termination of the stay, forfeiture of the security deposit, and possible removal from the Property without refund.

8.5 The Host reserves the right to impose a financial penalty on the Guest for any substantiated complaints of noise disturbances that result in additional costs or liabilities for the Host.

8.6 NO PARTIES OR GATHERINGS. Parties, events, or gatherings of any kind are strictly prohibited on the Property. Only registered guests are allowed on-site.

8.7 Any violation of this rule will result in immediate termination of the stay, forfeiture of the security deposit, and no refund for remaining nights.

8.8 The Guest will be liable for any additional costs arising from damages, excessive cleaning, or fines resulting from unauthorised gatherings.

8.9 The Guest agrees not to obstruct, harass, or inconvenience anyone residing, working for, or on behalf of the Host.

9. ADVERTISING

9.1 The Guest agrees not to display any sign visible from the exterior or use the Property’s address for advertising.

10. PROMPT REPORTING OF REPAIRS

10.1 The Guest agrees to promptly report any items within the Property that require repair to the Host or Foyer Green Ltd.

10.2 The Guest also agrees to act as soon as they become aware of any problem to minimise its effects and prevent it becoming worse or causing nuisance to the occupier of any neighbouring premises.

10.3 The Guest agrees to compensate the Host for any losses they might suffer due to damage to the Property, any of its fixtures or fittings, or due to any nuisance or annoyance caused to any occupier of a neighbouring premises which occurs as a result of any failure by the Guest to report any required repair to the Host or Foyer Green Ltd promptly, or to take reasonable action to minimise the effects of any issue and prevent the problem becoming more serious.

10.4 If the Guest does not report a required repair to the Host or Foyer Green Ltd, and it only becomes obvious after the Guest has left the apartment, then the Host shall be entitled to assume that the damage has been caused by the Guest's negligence or carelessness and charge the Guest accordingly.

11. ACCESS

11.1 The Guest agrees that the Host, Foyer Green Ltd or any agents, contractors or representatives approved by them may enter the Property for any reason at any time without notice.

11.2 From time to time access will be required by Foyer Green Ltd the Host or agents, contractors or representatives approved by them to show potential guests, tenants, or purchasers around the Property.

11.3 The Host or Foyer Green Ltd will always try to enter the Property during normal working hours but they may do so at other times.

11.4 The Guest agrees not to impede such access in any way at any time.

11.5 Access may be effected whether or not the Guest is in attendance.

12. VENTILATION

12.1 The Guest must ensure proper ventilation to avoid moisture build-up, cooking smells, or smoke.

13. RUBBISH 

13.1 The Guest agrees to dispose of all waste and rubbish using the designated bins and facilities provided. Waste should not be left in common areas or improperly discarded.

13.2 The Guest must only flush toilet paper down the toilet. Items such as wipes, sanitary products, or any other non-biodegradable materials must not be flushed, as they may cause blockages.

13.3 Any costs associated with clearing blockages or damage caused by improper waste disposal or misuse of the toilets will be charged to the Guest.

14. COOKING

14.1 The Guest must use cooking appliances responsibly, ensuring proper ventilation and never leaving appliances unattended.

14.2 The Guest is liable for any damage, cleaning, or charges resulting from improper use of cooking facilities, including setting off smoke alarms.

15. CLEANING 

15.1 The Guest must keep the Property clean and tidy throughout their stay.

15.2 The Guest is responsible for any smell of smoke or stains on bedding, towels, furniture, or other items. Any additional cleaning or replacement costs for stained items will be deducted from the security deposit or charged to the Guest if costs exceed the deposit.

15.3 The Guest is primarily responsible for the Property’s condition upon departure, even if separate cleaning services are provided during their stay.

16. CONDITION AT END OF LICENCE

16.1 At the end or sooner termination of this licence the Guest agrees to vacate the Property removing all occupants or other persons and all possessions and rubbish from the Property.

16.2 The Guest agrees to leave the fixtures and fittings in the same good clean condition as provided at the Booking Start Date subject to an allowance for fair wear and tear.

16.3 Any costs for additional cleaning, repairs, or disposal of items left behind will be deducted from the security deposit or charged to the Guest if costs exceed the deposit.

17. COMPENSATION FOR DAMAGE

17.1 The Guest agrees to compensate the Host for any damage to the Property, its fixtures, fittings, or furnishings caused during the stay, beyond normal wear and tear.

17.2 Any costs associated with repairs, replacements, or additional cleaning required due to Guest negligence, misuse, or failure to adhere to the terms of this Agreement will be deducted from the security deposit or charged to the Guest if costs exceed the deposit.

17.3 The Host reserves the right to invoice the Guest for any damages or losses discovered after departure, with payment due within 14 days of notification.

18. SECURITY

8.1 The Guest is responsible for maintaining the security of the Property during their stay. All doors and windows must be securely locked when the Property is unattended.

18.2 The Guest must safeguard all access keys, fobs, and codes provided. Lost keys or security breaches resulting from negligence may incur replacement charges, which will be deducted from the security deposit or charged separately.

18.3 The Guest agrees not to provide access to any unauthorised individuals and to notify the Host immediately if any security concerns arise.

19. HOST OBLIGATIONS

19.1 The Host agrees to provide the Guest with accommodation at the Property.

19.2 The Host will provide the Guest with functioning cooking and washing facilities within the Property.

19.3 The Host will ensure that the Property is cleaned to a reasonable standard and that the Property and all fixtures and fittings are in good repair before the Booking Start Date.

19.4 The Host will keep in repair and proper working order i) the fabric and structure of the Property; ii) the utilities and conduits for the provision of water, gas, sanitation, drainage and electricity; and iii) any appliances, furniture, fixtures or fittings supplied.

19.5 The Host is not required to carry out any repair until the Guest has notified the Host of the repair.

19.6 The Host is entitled to reasonable time to make any repair that is required having regard to its seriousness, the Guest’s circumstances, the time of day, any public holidays, and the availability of necessary parts.

19.7 If the Guest makes a repair or instructs another party to make on their behalf without informing the Host or Foyer Green Ltd first or without giving the Host or Foyer Green Ltd reasonable opportunity to repair the item, then the Host will not be liable for any costs incurred in making this repair.

19.8 The Guest will be liable for any defects in material or workmanship which reduced the Property below the standard it was in at the start of the Booking.

19.9 The Guest will also be liable for costs or expenses the Host incurs in checking the quality and suitability of a repair.

19.10 The Host will not be obliged to repair or replace anything that has been damaged or destroyed due to the negligence, carelessness, or misuse of the Guest or any visitor invited into the Property and if the Guest does not repair any such item the Host will charge the Guest for the full cost of that repair or replacement.




20. TERMINATION

20.1 The Host or Foyer Green Ltd may terminate this licence on 24 hours’ notice if the Guest breaches any part of this Agreement.

21. PROPERTY LEFT BEHIND

21.1 If the Guest leaves any item behind in the Property at the end, or sooner termination of this licence, which is bulky or not easily portable then the Guest shall be liable for an ongoing licence fee until such time as the Host can remove the property and the Guest shall also be liable for any costs incurred in removing or storing this property.

21.2 If the Guest leaves any other item behind then he will be liable for any storage costs incurred in storing it and if any item is not claimed within 14 days of the Guest's departure then it shall be deemed abandoned and the Host can sell or dispose of it at his sole discretion retaining any proceeds of any sale to offset his storage and administrative costs.

21.3 The Host is not liable for any damage or loss to items belonging to the guest on the property or left behind disposed of or returned to the guest.  

22. UTILITIES AND AMENITIES

22.1 The Booking fees are inclusive of all charges levied in respect of the following utilities: i) Gas (where applicable); ii) Electricity; iii) Water; iv) TV Licence (where applicable); v) Council Tax; and vi) Insurance for any item supplied by the Host.

22.2 The Host will not be responsible for any temporary failure or interruption of service to the Property, including failure or interruption of, services to the Property, including electricity, air conditioning, water or any damage, telephone, broadband or internet and other communications.

23. NOISE

23.1 Although the Host will make efforts to ensure the Guest enjoys a peaceful stay, the Host will not be responsible for any disruption or noise caused by other individuals in the area, or as a result of repair works being carried out in neighbouring premises or in the neighbourhood.

24. SPECIALIST CLEANING

24.1 If there has been a breach of the licence agreement by the bringing or animals into the Property or smoking then specialist cleaning will be required at an additional minimum cost of GBP 350

24.2 Any deep cleaning required due to excessive mess, stains, or misuse of the Property, including on walls, carpets, upholstery, or other furnishings, will be deducted from the security deposit or billed to the Guest if costs exceed the deposit.

24.3 If the Property must remain closed for additional nights to complete cleaning and restore it to its original condition, the Guest will be liable for the cost of each night that the Property is unavailable for new bookings.

25 SUBLETTING. 

25.1 The guest does not have the right to sublet the Premises or have unauthorised guests. 

26. NOTICE

Notices will be considered served if emailed to the guest’s email or phone by the host or by the guest Foyer Green from foyergreen@gmail.com. An eight-hour receipt is assumed if the email is undelivered.

27. DATA PROTECTION

27.1 We take the protection of personal data seriously and handle all information in line with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Any personal information provided as part of this agreement will only be used for the purpose of managing the booking, providing the agreed services, communicating with the guest, and meeting legal or regulatory obligations.

We may share relevant information with trusted third parties where necessary to deliver the service. This may include property owners, property managers, cleaners, maintenance contractors, payment providers, and booking platforms. These parties are only given the information needed to carry out their role and are expected to handle it securely.

Personal data will not be sold or used for unrelated marketing purposes without consent.

We keep personal information only for as long as reasonably required to manage the booking, meet legal obligations, resolve disputes, or enforce this agreement. After this period, the information will be securely deleted or anonymised.

Reasonable technical and organisational measures are in place to protect personal data against loss, misuse, unauthorised access, or disclosure.

ICO 

Registration Certificate: Foyer Green Ltd

Registration reference: ZB599916

Registration Certificate: Foyer Green Stays Ltd

Registration reference: ZB968270

28. GENERAL

28.1 The unenforceability or invalidity of any clause in this Agreement shall not have an impact on the enforceability or validity of any other clause.

28.2 This agreement is governed by and construed in accordance with the laws of England and Wales. The Host and Guest agree to submit to the exclusive jurisdiction of the English courts