Privacy Policy

At Foyer Green Stays, your privacy matters. This policy explains what data we collect, how we use it, and how we keep it safe when you use our website or book directly with us.

Who We Are

Foyer Green Stays Ltd and Foyer Green Ltd is a UK-based business offering direct-booking serviced apartments. We are committed to protecting your data in line with UK GDPR and data protection laws.

What Data We Collect

When you browse our website or make a booking, we may collect the following:

  • Personal information – name, email address, phone number
  • Booking details – dates, guest count, property selected
  • Payment information – processed securely via trusted third-party providers
  • ID verification – if required, for fraud prevention and security
  • Website usage data – via cookies and analytics tools

How We Use Your Data

We use your data to:

  • Process your booking and payment
  • Communicate with you about your stay
  • Provide check-in details and guest support
  • Send occasional updates or promotions (only if you opt in)
  • Improve our website and service through analytics

We will never sell, rent, or share your personal data with unauthorised third parties.

How We Protect Your Data

We use secure platforms and encryption where required to keep your data safe. Access to your information is limited to authorised team members only.

Third-Party Services

We may use trusted third-party providers for:

  • Payment processing
  • ID verification (e.g. for damage waivers or guest security)
  • Email or SMS communication
  • Booking engine or availability calendars
  • Each provider complies with relevant data protection laws and handles data securely.

Cookies

We use basic cookies to:

  • Track website performance and usage
  • Improve functionality and user experience
  • Help us understand how visitors interact with our site
  • You can disable cookies in your browser settings if preferred.

Your Rights

Under the UK GDPR, you have the right to:

Access the data we hold about you

Request corrections to inaccurate data

Ask us to delete your data

Withdraw consent for marketing at any time

To make a request, email: foyergreen@gmail.com

How to Contact Us

If you have questions or concerns about your data, contact us:

foyergreen@gmail.com

130 South Way, Abbots Langley, WD5 0GZ